Identified - We have identified issues with a recent update to our asynchronous CVE update feature. To minimize impact, we have rolled back this update in the EU region while our team investigates and develops a fix.

We will provide updates as soon as the issue is resolved. Thank you for your patience and understanding.

Dec 19, 2025 - 18:20 EST
Authentication Operational
90 days ago
99.91 % uptime
Today
Issue Management Operational
90 days ago
99.91 % uptime
Today
Dashboards and Reporting Operational
90 days ago
99.91 % uptime
Today
Scan Service Operational
90 days ago
99.91 % uptime
Today
UI Services Operational
90 days ago
99.91 % uptime
Today
API services Operational
90 days ago
99.91 % uptime
Today
Integrations Operational
90 days ago
99.91 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Jan 16, 2026

No incidents reported today.

Jan 15, 2026
Resolved - As of 11:28 ET on January 15, 2026 this issue has been resolved for all environments. Please reach out to support for additional Root Cause details.
Jan 15, 11:30 EST
Resolved - This incident has been resolved.
Jan 15, 11:30 EST
Investigating - Polaris is currently experiencing an issue in all environments that is impacting login and scan functions. We are actively working to resolve this issue and will post updates as soon as possible.
Jan 15, 09:38 EST
Jan 14, 2026

No incidents reported.

Jan 13, 2026

No incidents reported.

Jan 12, 2026

No incidents reported.

Jan 11, 2026

No incidents reported.

Jan 10, 2026

No incidents reported.

Jan 9, 2026

No incidents reported.

Jan 8, 2026
Resolved - [Resolved] Action Required: Clear Your Browser Cache

The login issue has been resolved on our end. However, your browser may still be using cached files from the previous version.

Next Step: Please clear your browser cache to access the updated application. Follow our step-by-step guide: https://community.blackduck.com/s/question/0D5Ul00000cc7cQKAQ

If problems persist after clearing your cache, please reach out to support.

Thank you for your patience and understanding.

Jan 8, 12:44 EST
Jan 7, 2026

No incidents reported.

Jan 6, 2026

No incidents reported.

Jan 5, 2026

No incidents reported.

Jan 4, 2026

No incidents reported.

Jan 3, 2026

No incidents reported.

Jan 2, 2026

No incidents reported.