Users Unable to Access Polaris - Login Page Stuck on "Starting"

Incident Report for Polaris Status

Resolved

[Resolved] Action Required: Clear Your Browser Cache

The login issue has been resolved on our end. However, your browser may still be using cached files from the previous version.

Next Step: Please clear your browser cache to access the updated application. Follow our step-by-step guide: https://community.blackduck.com/s/question/0D5Ul00000cc7cQKAQ

If problems persist after clearing your cache, please reach out to support.

Thank you for your patience and understanding.

Posted Jan 08, 2026 - 12:44 EST